Book an appointment in Mt Eden

When you book an appointment with ABC Nutrition, you agree to the terms set out in our Service Agreement. This will be emailed out to you at the time your initial consultation appointment is confirmed.

When you book an appointment with ABC Nutrition, you’re agreeing to make payment when it’s due. We’ve kept our payment options simple so you can choose what works best for you.

Paying by Credit Card

If you’d like to pay by credit card—or use our weekly payment option for packages—you can securely save your card details online when you complete your Pre‑Assessment Questionnaire. If you prefer, you can also provide your card details at the end of your appointment.

Paying by Invoice / Online Banking

If online banking is more your style, we’ll email you an invoice once your appointment is complete. Payments need to be made within 24 hours.

If payment isn’t received within that timeframe, your account may be passed on to a Debt Collection Agency. You’ll be responsible for any costs involved in recovering the outstanding amount, and any future appointments will be cancelled until payment has been made.

All prices include GST and are listed in NZD.

Packages

• All packages are to be paid in full upon receipt of our invoices or via weekly payments.

• The weekly payment option is available and includes a 3% service fee.

• Package payments are non-refundable and unused sessions are unable to be transferred or redeemed for cash.

• Any session cancelled within 24 hours of the scheduled appointment time or no-shows, become void.

Helping you reach your health and wellness goals is really important to us. We appreciate that from time to time you may need to cancel an appointment. Where possible, we kindly ask that you provide at least 24 hours’ notice of a cancellation, to allow other clients the opportunity to make an appointment.

• If you need to reschedule or cancel your appointment 24-hours or more before your scheduled appointment time, there will be no cancellation charge.

• If you cancel your appointment within 24 hours, we will ask that you kindly pay a 50% cancellation fee. If you have shared your credit card with us, you agree that this will be automatically charged accordingly. Alternatively, an invoice will be issued you to at the time of your scheduled appointment and you agree to pay this invoice when it falls due.

Please note that for our packages, any sessions which are not attended or canceled within the 24-hour notice period will become void.

If you are running late, we may not always be able to complete the full consultation, but we always appreciate a phone call or email to let us know. This will help us accommodate any changes which may be required.